Thank you for your interest in our company. The protection of your privacy is important to us. For this reason, we inform you in detail below about the storage, use and processing of your personal data via our communication channels. This data protection declaration only applies to the websites tca.energy and the respective subpages operated by TCA (Trusted Charging Alliance) as well as the social media platforms on which TCA is present with its own profile. It does not apply to websites operated by third parties. Therefore, if you are redirected to other websites or social media channels via links from us, please inform yourself directly on these sites/channels about the respective handling of your personal data.

We store, process and use your data exclusively in accordance with the Austrian and European Data Protection Regulation (DSGVO). We therefore strictly adhere to the applicable data protection regulations. On this basis, TCA has the right to use personal data in accordance with the data subject rights described below to the extent permitted by law. This data protection declaration informs you about the type, scope and purpose of the collection, processing and use of personal data. Furthermore, we inform affected persons about their rights by means of this data protection declaration.
Insofar as personal data (e.g. name, address or email address) is collected on our websites or social media platforms, this is done as sparingly as possible. We will not pass this data on to third parties without your express consent or without a corresponding note.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail or via non-encrypted websites) can have security gaps. Complete protection of data against access by third parties is therefore not possible, e.g. when communicating via e-mail.

Your personal data will only be processed by us in accordance with the applicable data protection regulations. If you contact us, e.g. by entering personal data in a form on our website and submitting the form, the personal data you have entered yourself will be processed for the purpose for which you provided it.

When you visit our websites, personal data is automatically technically collected through cookies. Further information on cookies used on our website can be found under point 7 of this data protection declaration and in our cookie settings.

When using our websites and social media platforms, information is automatically sent to the server of our websites or social media platforms by the browser used on your device, among other things. This information is temporarily stored in a so-called log file. The following information is collected in connection with our websites without your intervention and stored until automatic deletion:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the file accessed
• Website from which the access was made (referrer URL)
• Browser used and, if applicable, the operating system of your computer and the name of your access provider

The possibility of using this data on the legal basis according to Art. 6 para. 1 p. 1 lit. f DSGVO for purposes such as 

• ensuring a smooth connection set-up of the website,
• the guarantee of a comfortable use of our website,
• the evaluation of system security and stability as well as for other administrative purposes.

is currently carried out by us. Under no circumstances can the collected data be used to draw conclusions about your person.

Contact forms

If you send us enquiries via the contact form, your details from the contact form, including the contact details you entered, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Google Fonts

We use uniform fonts provided by Google on our internet pages. If these fonts are not stored in your browser, they are downloaded directly from Google servers by your browser and stored in the browser cache so that the fonts are displayed correctly. We do not process any personal data in this process. We would like to point out that we cannot rule out the possibility that Google Ireland may process other data in the course of the process that establishes a personal connection and sends this data to Google LLC in the USA. Further information on Google Fonts can be found at https://developers.google.com/fonts/faq or in the Google privacy policy https://www.google.com/policies/privacy/.

3. Data subject rights

According to Austrian data protection law and the European Data Protection Regulation, you have extensive rights as a affected person. As an affected person, you can most easily exercise your rights by sending an email to [email protected]. In case of doubt about your identity, we will request additional information from you. This is to protect your rights and privacy. You can assert the following rights with regard to data processing.

Right to information

You can ask us to provide you with information about whether and to what extent we process personal data about you.

Right to rectification

You can request us to correct or complete data if we process incorrect or incomplete data about you.
If you have set up a user account, you can access your personal data yourself at any time and correct or complete it yourself. You can also close your user account at any time.

Right to erasure

You can request the deletion of your personal data if the purpose for which we collected it has ceased to exist, if it is processed unlawfully, if its processing disproportionately interferes with your legitimate interests in protection or if the data processing is based on your consent and you have revoked it.
There may be reasons why your personal data cannot be deleted immediately. These are, for example, legally regulated retention obligations, ongoing proceedings or all actions in connection with legal claims.

Right to restriction

You have the right to request limited processing of your data if 

• we no longer need your data for the intended purpose, but you still want to assert legal claims
• you have objected to the processing of your data
• you believe that your data is incorrect until we have verified its accuracy.

Right to data portability

You can request that we provide you with the data you have provided in a common and machine-readable format, provided that there is a contractual relationship between you and TCA that is carried out by means of automated processes or we have given our consent to this.

Right to object

You can object to data processing if we process your data for the performance of tasks in the public interest, for the exercise of official authority or on the basis of the need to safeguard our legitimate interest, provided that there is an overriding interest on your part in protecting the data.

Right to complain

If you believe that we have violated Austrian or European data protection law in processing your data and that your rights have been violated as a result, please contact us. As an affected person, you can most easily exercise your rights by sending an email to [email protected]. In addition, you have the right to complain to the Austrian data protection authority.

Austrian Data Protection Authority
Barichgasse 40-42
1030 Wien
+43 1 521 52-25 69
[email protected]

Right of revocation

You can revoke all declarations of consent you have made at any time. The revocation has the consequence that we no longer process your data for the purposes stated in the declaration of consent and you can therefore no longer use the corresponding rights or benefits.

TCA has taken appropriate technical and organisational security measures to protect your data against accidental and intentional manipulation, loss, destruction or access by unauthorised persons. We continuously review these measures and adapt them to the state of the art. In the event that the protection of your personal data has been breached and this is likely to result in a high risk to your rights and freedoms, we will notify you immediately, if possible within 72 hours.

For security reasons and to protect the transmission of confidential content, such as enquiries via contact forms, our website uses SSL encryption. This software encrypts all information transmitted by and to supporters.  You can recognise an encrypted connection by the fact that the address line of the browser contains “https://” and by the lock symbol in the browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.

All data is stored on our servers or on the servers of our service providers, with whom contracts for order processing according to § 28 DSGVO have been concluded with corresponding verification.

You yourself are responsible for the safekeeping and confidentiality of user data or passwords that have been transmitted to you.

Your data will be deleted as soon as the respective purpose or contract with you has been fulfilled and there is no longer a legal obligation to store the data. For example, legal retention obligations or contractual obligations towards customers from warranty or compensation are a basis for continuing to store the personal data.

We check links that leave our website or social media platforms editorially very carefully. Nevertheless, we do not assume any responsibility or liability for the linked content.

In order to make visiting our websites more attractive and to enable the use of certain functions, we use so-called cookies on our websites. These are downloaded automatically by your browser the first time you visit a website. These are small text files that are stored on your device and save certain settings and data for exchange with our system via your browser. The next time you visit the website with the same terminal device, the cookie and the information stored in it is either sent back to the website that generated it (first party cookie) or sent to another website to which it belongs (third party cookie). In this way, the website recognises that you have already visited it with your browser and in some cases adapts the displayed content.

How can I configure the cookie settings of my browser?

Each browser differs in the way it manages cookie settings. These are described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for your respective browser under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Functional limitations without cookies

If you generally do not allow us to use cookies, certain features and pages will not function as expected.

We offer information on several social media platforms in order to get in touch with our visitors. We expressly point out that the social media platforms collect personal data. This includes, in particular, your IP address and data collected by the cookies stored on your device. We have no influence on the processing of personal data by the operators of these social networks, which generate user profiles for advertising and market research purposes. This may also affect persons who are not registered and logged into the networks. The processing of personal data when visiting social media platforms on which TCA (Trusted Charging Alliance) has a profile is carried out on the basis of a legitimate interest of our company in a diverse external presentation, information opportunities and communication with our visitors. Art. 6 para. 1 lit. f DSGVO is the corresponding legal basis for this, unless you have given the platform operator your own consent to data processing. You can find detailed information on data protection and the right to object on the websites of the operators of the social media platforms on which TCA is present.

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland): You can access the privacy policy at https://www.linkedin.com/legal/privacy-policy and the opt-out option at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

The information and notification obligations are fulfilled jointly by TCA and the above-mentioned social media platforms. The data subject rights are handled by the above-mentioned social media platforms.

Data processing for statistical analysis
The above-mentioned social media platforms provide us with anonymised data for the purpose of statistical analysis. This data provides information about the use of our site, as well as about demographic characteristics of the users, and helps us to improve our site and its content. This data is not personal data and does not allow any conclusions to be drawn about individual users.

Data transfer to third countries
TCA does not share data with third countries. For more detailed information on data sharing by social media platforms, please refer to the data policies of these platforms mentioned above.

Rights of affected persons
As your personal data is managed by the above-mentioned social media platforms, as an affected person you must contact these platforms regarding the exercise of your rights.

Responsible
TCA trusting Charging Alliance – Vertrauensvolles Laden – Elektroauto Allianz
Sonnenblumenweg 8
9581 Ledenitzen

[email protected]

TCA President: Christian Philipp

Data Protection Officer
There is no data protection officer ordered, as this is not necessary by law.